There are quite a few people like us using Securus every day, and they are given incredible customer service as we are. We are excited to learn that the company will help us any time we have an issue, and we have called in many times to the prisons where our family members are held. This article explains how the Stevie Awards have given Securus a prize for their work.
#1: How Do They Help Us?
I started my account with someone on the phone, and Securus has helped me make many calls because I had to search for the person I was looking for. There are many people who will quite enjoy talking on a video call, and I enjoy the calls because of how simple they are. We see our loved ones, and they speak to us on the phone that is provided to them.
#2: Securus Posts The Cameras In Each Jail
The cameras from Securus are posted by their staff, and they have built the network to be as strong as possible. We speak to family on the network every week, and we all have the app on our phones. It is much easier to use Securus knowing they have provided for us in this way, and I feel comfortable using their service because of the customer service staff.
I know there are quite a few people who feel uncomfortable as they begin to do make calls to prisons, and they are not sure how they will make the calls work. They may trust in the staff at Securus because they are giving us something no one else can. We get to see the people we love on a camera that we installed by the firm, and they are improving their service every year for our benefit alone.