In a world where crime is constantly rising, we often times forget about the loved ones of the incarcerated. Regardless of the crime, those inmates are someone’s husband, wife, or child, and being able to stay in contact with them is not always easy nor is it cheap. “Securus Technologies is the leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring.” (“Securus Adds Sales Executive”, 2016). Serving more than 3,450 agencies and over 1,200,000 inmates, Securus Technologies has found a way to make the experience better for everyone.
Based in Dallas Texas, Securus Technologies has multiple platforms including: Securus Online; Securus Video Visitation; ConnectUs; Secure Call Platform; Investigator Pro; and SecureView (https://securustech.net/) all of which have recently been updated to resolve defects and provide additional patches. This is the first upgrade of 2016, and is expected to be a huge improvement.
According to the New York Times, an average cost for inmate phone calls in a state or local prison is about twenty cents per minute before the fees. After fees are included, your call could reach upwards of $1.22 per minute, and with a typical call lasting about 15 minutes, that’s $18.30 for one 15 minute phone call. Using the Securus call platform however they keep the cost affordable at $3.99 for a 15 minute phone call.
Along with the calling platform you can also take advantage of the Video Visitation platform. You simply need to download Securus’ app, or visit the website from your computer, and you are able to have a video visit with your loved one from your home. This is also a much more affordable option when you have quite a distance between you and the facility your loved one resides at. A 10 minute visitation costs $5.00 and a 20 minute video visitation costs $10.00. It is important to remember that not all services are offered at all facilities. So be sure to check with your facility ahead of time.
From my experience, Securus Technologies has been not only a more convenient option, but has alleviated some of the stress of an already stressful situation. I have been in the unfortunate circumstance of having to use these services in the past, and before I knew they were available, I spent almost $300 in just the first few weeks. Using Securus Technologies, I cut that bill what seemed like almost in half (still a lot of money, I know!). I was able to manage life without my loved one, and without completely losing communication. Letters are great, but because of Securus we were able to be there for each other on a much more personal level, at not break the bank in the process.