It is not always that you will find a company committed to solving its customers’ technical problems remotely. Considering the expertise and the hassle that goes into this feat, not many would want to go this road. However, this is not the case for one Robert Deignan who saw a business opportunity in solving user’s technological problems remotely.
Robert Deignan is one person who learns something and never wants to let go until he applies it practically. This is exactly what he did when he learned that so many users were facing difficulties trying to solve issues related to their electronic gadgets like computers. He co-founded ATS Digital services just for this purpose. However, it would be noted that the whole plot had started way back.
Born in Fort Lauderdale in Florida, Robert was a sharp kid from a young age. His talents in sports were exemplary and would occasionally be called for special sports appearances. In fact, he attended the Purdue University courtesy of a full football scholarship. After his graduation with a degree in Organizational Leadership, Robert went on to get employed at Miami Dolphins and NY Jets in 1997 and 1998 respectively.
After having worked at the two companies, Robert got an idea to venture into business and that is when he founded his first startup, Fanlink Inc. He was to expand later to the current position at ATS Digital Services.
The idea about ATS came about after Robert worked for an Anti-Malware company. In the course of their work, some users would complain of their machines failing to install the company’s software. On further probe, the company noticed that malware had been used to stop their software from installing. This is when the company came up with the idea of using a remote connection to solve its customers’ technical problems.
When Robert finally decided to venture on his own, he saw a business opportunity in the same model of helping clients solve their technical issues through remote connection. Together with his partners, they founded ATS Digital that hopes to make digital troubleshooting much convenient and less costly to the end user.